more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting...

Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer...

for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business...

Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology...

based on the principle of a digital Rolodex, which offered a contact management service for the first time. The trend was followed by numerous companies and...

Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company...

management is the collection of tasks performed by those responsible for managing ongoing operation of a data center. This includes Business service management...

The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide...

computer term etymologies List of Unix daemons Service wrapper Software bot User space Web service Windows service Eric S. Raymond. "daemon". The Jargon File...

Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts...