Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability...

quality planning, quality assurance, quality control, and quality improvement. Quality management is focused both on product and service quality and the means...

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction...

production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". This approach places emphasis on three...

processes. The term quality circles was most accessibly defined by Professor Kaoru Ishikawa in his 1985 handbook, "What is Total Quality Control? The Japanese...

"part of quality management focused on providing confidence that quality requirements will be fulfilled". This defect prevention aspect of quality assurance...

(jishu-hozen) Planned maintenance Quality maintenance (hinshitsu-hozen) Development management Education and training Office total productive maintenance (OTPM...

Baldrige National Quality Awards (due to their size). The national quality award phenomenon grew out of the Total Quality Management movement of the 1980s...

Business and Management. Vol. 1. Taylor and Francis. p. 384. ISBN 9780415248259. "Total Quality". Learn About Quality. American Society for Quality. Retrieved...

The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) which help...